Martus Privacy Policy

Martus Solutions, LLC., (“Martus”) a limited liability company organized under the laws of South Carolina, has created this Privacy Policy (the “Policy”) to describe how we collect, use and disclose the information that we obtain from our users through the Martus website(s) (the “Site”), including, and the data we collect through the services we provide (“Services”) to our customers (“Customers”). This Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By visiting the Site and using any Martus Services, you signify your explicit consent to the terms and conditions of this Policy.

Information Collection and Use on the Site

We may collect contact information, such as your name, title, company name, address, phone number, and e-mail address and certain company information, such as annual revenues, number of employees, or industry, from visitors who wish to receive information about Martus and its products and services. We use this information to provide you with information about the products and services that we provide and to send information regarding Martus or its partners, such as newsletters, promotions, and events.

Information Collection and Use through the Services

We require Customers who register to use the Services offered on our Site to give us contact information, such as their name, company name, company address, phone number, and e-mail address, and the number of users within the organization that will be using the Service, and we may also ask for additional information such as title, department name, and additional company information, such as annual revenues, number of employees, or industry. It is the Customer’s obligation, as the data controller, to inform its registered users about the purposes for which information about them is collected and may be used on the Services. Registered users can update or remove their account information at any time by logging into the Site and editing their account information.

Martus uses the account information that we collect to set up the Services for individuals and their organizations. We may also use the account information to contact our registered users to further discuss customer interest in Martus and its products and services and the Services that we provide. Except as we explicitly state at the time, we request information; we do not disclose to third parties the information provided.

Registered users are required to provide an email address when registering for the Service, to receive a username and password. We may also email information regarding updates to the Services or Martus will send a Customer Newsletter. Registered users of the Services will be using the Site to host data and information (“Data”). Martus will not review, share, distribute, print, or reference any such Data except as provided in your Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed for the purpose of

resolving a problem, support issue, improving system performance, or suspected violation of your Subscription Agreement, or as may be required by law. Users are responsible for maintaining the confidentiality and security of their user registration and password.

Upon request Martus will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at

Martus will retain personal information we process on behalf of our customers for as long as needed to provide services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We take the integrity of our Customers’ information very seriously and at no point is any private financial information collected, analyzed, or disseminated. We may from time-to-time monitor when a Customer uses the Martus Service, and the frequency with which certain functions are used. This information will be used solely for internal analyses to help us to improve the functionality of the Martus Services.


We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

Passive Collection

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or click data to analyze trends in the aggregate and administer the site.


Technologies such as cookies, beacons, tags, and scripts are used by Martus and our marketing partners, affiliates, or analytics service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our aggregate user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to recognize your browser when you visit and to tell us whether customers and visitors have visited the Site previously, and to make it easier for you to navigate our site. Visitors to our Site can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Information Sharing and Disclosure

Martus will not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide the Services that you have requested, when we otherwise have your permission, or under the following circumstances:

  • To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Martus’s Terms of Use, or as otherwise required by law.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • In connection with a merger, acquisition, sale of assets of Martus or in the event of bankruptcy. If Martus or our assets are acquired by another company, that company will assume the rights and obligations as described in this Policy.

Access to Your Account Information and Updating Information

You have the right and ability to edit your account information, at any time. Registered users can update or remove their account information at any time by logging into the Services and editing their account information, or by emailing us at We will respond to your request to access your account within 30 days.

You can also opt in or out of receiving future communications of special offers and new product information by sending us an email at, or you can unsubscribe by following instructions contained in the messages you receive. We do reserve the right to send you certain communications relating to the Service, such as service announcements and administrative messages, which are considered part of your account membership, and we do not offer you the opportunity to opt-out of receiving those messages.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you with services, contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


The security of your personal information is important to us. When you enter sensitive information (such as login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at

Third Party Sites

The Site may contain links to other websites. This Policy only applies to the Martus Site, and we are not responsible for the privacy practices or content of other websites. You should check the privacy policies of those sites before providing your personal information to them.

Updates to the Privacy Policy

We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Additional Information

If you have questions about this Policy or the Site, you can contact us at