CrossCountry Freight Solutions (CCFS) is a less-than-truckload (LTL) freight carrier serving thousands of direct points across the country. Before adopting Martus, CCFS didn't have a formal budgeting process in place — the finance team, led by CFO Chris Hahn, was building one for the first time rather than replacing an existing system. Since implementing Martus, CCFS has gained clearer visibility into its financial goals and more predictability in its corporate results, with each department now working from a unified budgeting framework.
"We were able to implement Martus on a tight timeline and avoid a lot of spreadsheets and clunky budget processes, saving time and internal resources."
— Chris Hahn, CFO, CCFS
The Challenge
Before implementing Martus, CCFS did not have a formal budgeting process in place. Financial planning relied heavily on spreadsheets, which made it difficult to standardize processes, collaborate across departments, and maintain accuracy.
As the organization grew, this lack of structure created challenges in managing budget variances and gaining timely insight into financial performance. Leadership needed a more scalable, organized approach to budgeting that could support better decision-making.
CFO Chris Hahn selected Martus for its affordability, robust features, and Sage 100 integration.
Why Martus
The Ward Church finance team was drawn to Martus for its manageable price point and ease of use, combined with enough depth to meet CCFS's needs. As Chris put it, "The manageable price point and ease of use, while being robust enough to meet our needs" made Martus stand out from other options they considered.
The Solution
CCFS implemented Martus on a tight timeline, moving off spreadsheets and manual budget processes in favor of a collaborative system that connects with their existing accounting infrastructure.
Replaced ad hoc spreadsheets with a formal, department-wide budgeting process
Integrated with the CFO's existing accounting system for streamlined reporting
Enabled department-level buy-in and ownership of budget data
The Results
Since adopting Martus, CCFS has moved from no formal budget to a collaborative process with buy-in across departments, giving the finance team better visibility and more predictability in corporate results.
Gained department-wide buy-in and now manages budget variances effectively
Improved visibility into financial goals and predictability in corporate results
Megan Alba
